Customisable Training Programmes

PERFORMANCE MANAGEMENT & DEVELOPMENT

Moving Into Management

Supervisory Management

Experienced Manager Development

Appraisal, Performance Planning and Performance Development

Managing People Performance

Business Improvement Fundamentals

Leadership Skills and Team Development

An Introduction to Team Development

Developing High Performing Teams

An Introduction to Developing People

Making Changes Happen (Developing the skills of managing change)

An Introduction to Project Management

Performance Management full list 2013

PERSONAL DEVELOPMENT

Time, Personal Organisation and Stress Management

Working Smarter Not Harder

Problem Solving and Decision Making

Administration Staff Development Programme

Professional Development for the Personal Assistant and Secretary

The Effective, Professional Receptionist

Personal Development Full list 2013

RISK AND OPPORTUNITY MANAGEMENT

Risk Management

Probability Assessment Skill Enhancement

COMMUNICATION

Telephone Communication Skills

Effective Customer Service Skills

An Introduction to Selling Skills

Developing and Making Presentations

Facilitation Skills

Managing Meetings For Results

Writing Effective Business Letters and Emails

Report Writing Made Easy

Advanced Report Writing

Training Trainers and Coaches

Developing Mentoring and Coaching Skills

Recruitment Interviewing Skills

Communication Full list 2013