MANAGING EMAILS TO REDUCE THEIR TIME BURDEN

Benefits & Outcomes

By the end of this module, participants will have sufficient skills and techniques to

  • Reduce time managing the volume of emails received on a daily basis
  • Understand how to get their email inbox to zero and to keep it that way

 

Topics

  • Introduction to managing your emails effectively

o   What do we mean by managing emails to reduce their time burden?

o   The time and financial benefits to be gained through better email management practices

o   The current situation and culture around emails

  • The process of getting your inbox to zero: where to start

o   Understanding the mindset needed to achieve your email goals

o   How to process your emails only once

o   Better ways to manage your email information and knowledge

  • Good practice for reducing the time burden of emails

o   Achieving email efficiency as a culture in the organisation

 

Approach

In this module, participants develop skills and understanding through a series of practical activities

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