Benefits & Outcomes

By the end of the module, participants will know how to and have had some practice in  writing effective short business letters so that their meaning is clear and they are regarded as appropriate and correctly written by the reader.



  • Laying out your letter
  • The correct use of greetings and closing
  • Use of headings and paragraphs
  • Using Appropriate English Language



Very practical with a range of activities and exercises and opportunities to work on participants’ examples and issues.

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